Elevating Your Experience
Thanks for stopping by. Members
have visited this page 1,282,179 times! We hope you find it
helpful, too!
We’re always looking for ways to take your Digital Banking experience to the next level.
With greater
personalization, faster navigation, advanced security, and easier money
movement, you’ll be empowered to discover financial
freedom like never before.
View: Support Videos | Post Upgrade Checklist | FAQs
If you need assistance, call +447307382143 or visit help.BCU.org.
Support Videos
Account Access
General
Card Controls
Financial Wellness
Zelle/Money Transfer
You can turn off captioning by selecting the CC icon in the bottom right corner of each video.
Post Upgrade Checklist
Personalize your settings to get the most out of the elevated experience:
Accounts:
All accounts will be visible upon
login. Review and customize your account view.
Learn
more.
Alerts: Set
up or reset real-time transaction alerts that
ping you wherever you are. Learn
more.
Scheduled
Transfers: Verify, add, or
modify your scheduled transfers.
Financial
Focus: Activate financial
wellness tools to put your finances into focus.
Visit Preferences and Activate your Financial
Wellness tools.
What Members Are Saying
Samuel
"The new system is easy to sign into and has a good flow. I love the way all needed information is organized."
Member since 1984
Pugg
"Love the new look and everything feels faster as well."
Eileen
"As a long-time Member, I'm always interested in what's new and innovative at BCU. Keep up the great work!"
Member since 1982
Jose
"Love, love, love the new set up! Very sleek, modern, and everything that's important is easy to view at a glance."
Member since 2013
Quotes by ZTB members.
Frequently Asked Questions
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Do I need to update my ZTB mobile app?
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Why the upgrade?
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What’s upgraded in Digital Banking?
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Why do I see red transactions with a negative sign when I log in?
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What about Bill Payments?
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Where can I find a list of known issues in Digital Banking?
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How do I set up profile pictures and nicknames within Digital Banking?